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Independent Advisory — Serving the Whole UK

Making the
complex clear

Expert independent advisory for businesses and individuals across the United Kingdom. Employer-side employment, business contracts, wills, consumer compensation, and procedural guidance. Delivered remotely, in plain English.

Fixed Fee First.
Results-Based Where Available.
Pricing
10
Service Lines
UK
National Reach
Employment (Employer)
HR
Wills
Contracts
Tribunals
Ombudsman
Consumer
Travel
What We Do

Ten service lines.
No jargon. No confusion.

Everything delivered remotely by phone or video call — wherever you are in the UK.

01
Employment Advisory — Employer Side

Advisory support for employers managing the full employment lifecycle. We help small and medium businesses handle workforce issues calmly and lawfully, from contracts and policies through to disciplinary, grievance, redundancy, and tribunal defence.

  • Disciplinary and grievance investigations
  • Redundancy and consultation processes
  • Settlement strategy and offer drafting
  • Tribunal defence preparation (ET3 and bundles)
  • Performance management and capability processes
02
HR Policies & Documents

Every small business needs employment contracts, procedures, and handbooks. Most do not have them. We fix that.

  • Employment contracts
  • Staff handbooks
  • Disciplinary and grievance procedures
  • HR templates and policies
  • Monthly HR retainers available
03
General Legal Guidance

Plain English guidance on the legal matters that affect everyday life. We help individuals understand their position, prepare their own correspondence, and navigate processes where formal representation is not needed.

  • Consumer rights and contract disputes
  • Small claims process and document preparation
  • Landlord-side residential lease guidance
  • SEND advice and tribunal preparation support
  • Cohabitation and non-contested family agreements
04
Contract Review & Drafting

Never sign a contract without understanding what you are agreeing to. We review and draft contracts for individuals and businesses.

  • Commercial contracts
  • NDAs
  • Service agreements
  • Terms and conditions
  • Consultancy agreements
05
Business Start-Up Guidance

Starting a business and not sure where to begin legally? We guide new business owners through the decisions that matter most.

  • Sole trader vs limited company
  • Companies House registration
  • Legal documents you actually need
  • GDPR and data protection basics
  • Start-up legal pack
06
Travel and Consumer Compensation

Travel compensation claims and consumer disputes against non-financial-services businesses, handled on fixed fee or results-based fee at 15%. No upfront cost on results-based work. We share the risk.

  • Flight delay and cancellation under UK261
  • Package holiday complaints under the Package Travel Regulations
  • Consumer disputes with retailers and service providers
  • Builder, contractor, and tradesperson disputes
  • Unpaid invoice and contract recovery letters
07
Will Drafting

Plain English will writing for straightforward estates. We draft, review, and explain wills in clear language so you understand exactly what you are signing. Complex estates and contested matters referred to specialist solicitors with our recommendation.

  • Single wills
  • Mirror wills for couples
  • Will reviews and updates
  • Plain English drafting throughout
  • Specialist referral for complex estates
08
Ombudsman and Public Body Complaints

Drafting formal complaints to the right ombudsman or public body. We know how the systems work and what evidence wins. We do not handle complaints against banks, lenders, insurers, or other financial firms.

  • Energy ombudsman cases
  • Telecoms and broadband complaints
  • Local Government and Social Care Ombudsman
  • Parliamentary and Health Service Ombudsman
  • Information Commissioner's Office complaints
09
Tribunal Preparation

Preparation support for tribunals where you represent yourself or where Mayfair Advisory acts for the responding business. We prepare the documents, you present the case.

  • Employment Tribunal responses (ET3) for employers
  • SEND tribunal preparation for parents
  • Witness statement drafting
  • Document bundle preparation
  • Schedule of loss preparation (employer side)
10
Pre-Litigation Letters

Professionally drafted letters before action that get attention and often resolve disputes without court.

  • Letters before claim
  • Money owed and contract disputes
  • Consumer rights demand letters
  • Landlord-side pre-action correspondence
  • Fixed fees from £75
Free Qualifying Call

Every client starts with a free 15-minute qualifying call. We'll listen, tell you whether we can help, and quote a fixed scope of work. Substantive advice is provided only under a paid agreement.

Book Now — Free
How We Help

Illustrative examples

Representative scenarios showing how Mayfair Advisory works in practice.

Disciplinary Process Support

Small business owner facing a complex disciplinary against a long-serving employee. Mayfair Advisory drafts the investigation plan, advises on procedural fairness, and prepares the outcome letter. Fixed fee: £450. Process completed in line with ACAS Code.

Flight Delay — UK261

Family of four delayed nine hours. Airline denies liability. Mayfair Advisory submits the claim formally. Compensation awarded: £1,400. Our 15% fee: £210. Client receives £1,190.

Employment Tribunal Defence

Employer named as respondent in an unfair dismissal claim. Mayfair Advisory drafts the ET3 response, prepares the witness statements, and compiles the document bundle. Fixed fee: £800. Claim withdrawn before hearing.

Will Drafting

A married couple want mirror wills leaving everything to each other, and then equally to their two children. Mayfair Advisory drafts both wills in plain English, walking through every clause. Fixed fee: £250 for the pair.

Package Holiday

Family holiday significantly below advertised standard. Mayfair Advisory advises on Package Travel Regulations and supports the complaint. Refund and compensation agreed: £1,800. Our 15% fee: £270. Client receives £1,530.

Builder Dispute

Homeowner paid £8,000 for a kitchen installation that was incomplete and defective. Mayfair Advisory drafts a letter before action under the Consumer Rights Act 2015. Builder agrees to refund £6,400 within ten days. Mayfair fee: 15% results-based = £960. Client receives £5,440 net.

These are illustrative scenarios based on typical cases. They are not specific client cases. Outcomes vary depending on individual circumstances.

Transparent Pricing

Two ways to work
with us

Fixed fees for certainty. Results-based fee where available. You choose what suits you before we begin.

Fixed Fee
Fixed Price Advice
£40 — £1,000
depending on service and complexity
  • Free 15-minute qualifying call first
  • Fee agreed in writing before work begins
  • Employer-side employment advice from £75/hr or £200 fixed
  • HR documents from £200
  • Contract review from £150
  • Wills from £150
  • Pre-litigation letters from £75
  • Tribunal preparation from £400
Book Free Call
Results-Based Fee
Results-Based
15%
of the financial outcome achieved — nothing if we don't win
  • No upfront cost whatsoever
  • Available on travel compensation and consumer disputes against non-financial businesses
  • 15% of total compensation or recovery achieved
  • Short written agreement before we begin
  • Flight delay and package holiday claims
  • Builder, contractor, and consumer disputes
  • Not available on employment, financial services, personal injury, housing disrepair, or any matter requiring FCA authorisation
  • Free 15-minute qualifying call to assess your case
Assess My Case — Free

Example: You paid a builder £5,000 for kitchen work that was left incomplete. Mayfair Advisory drafts a letter before action under the Consumer Rights Act 2015. The builder agrees to refund £4,000 within 14 days. Our fee at 15%: £600. You receive £3,400 — recovered without going to court.

How It Works

From first contact
to resolution

Four steps. No complexity. No surprises.

1
Free Qualifying Call

Book a free 15-minute qualifying call. We'll listen, tell you whether we can help, and quote a fixed scope of work. Substantive advice is provided only under a paid agreement.

2
We Agree the Fee

Fixed fee for most matters. Results-based fee available on travel compensation and consumer disputes against non-financial businesses. Everything is confirmed in writing before we begin. No surprises.

3
We Do the Work

Phone or video call, wherever you are. We advise, draft, review, and negotiate on your behalf.

4
You Get the Outcome

Clarity, resolution, or financial recovery. We follow up to make sure you have everything you need.

"Mayfair Advisory exists to make expert guidance accessible to people who would otherwise be priced out of it."

Mayfair Advisory

Expert knowledge.
Accessible price.

Combined experience across employment, consumer protection, contracts, regulatory complaints, and dispute resolution — translated into plain English guidance you can act on.

Practical Expertise You Can Use

Mayfair Advisory brings together combined experience across employment, consumer protection, contracts, regulatory complaints, and dispute resolution. We translate complex rules into plain English guidance you can act on.

National Reach. Remote Delivery.

We serve clients from Glasgow to Plymouth. Everything by phone, video, or email. No travel, no waiting rooms, no office appointments needed.

Multilingual Support

Advice available in English, Urdu, and Punjabi.

Client Outcomes

What our clients say

Real outcomes for real people across the UK.

"Our kitchen fitter walked off the job with the work half done. Mayfair Advisory drafted a letter before action and within a fortnight he refunded most of what we had paid. We could not have got that result on our own."

J.T.
Builder Dispute — Manchester

"As a small business owner I had no contracts for my staff at all. Mayfair Advisory sorted everything — employment contracts, a disciplinary procedure, the whole pack. Worth every penny."

R.K.
HR Documents — Birmingham

"Mayfair Advisory drafted my mirror will and explained every clause in plain English. Professional, affordable, and genuinely helpful. I would recommend them to anyone."

F.M.
Will Drafting — Bradford

Start with a
free conversation

Book a free 15-minute qualifying call. We'll listen, tell you whether we can help, and quote a fixed scope of work. Substantive advice is provided only under a paid agreement.

Serving the whole UK — remote
English · Urdu · Punjabi
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